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The importance of the consumer to our standard of excellence

Since the beginning of our trajectory, we have always cherished the role of our customers in guiding actions and paths to follow, in order to fully meet their needs. This is how for almost three decades we have distinguished ourselves by producing differentiated leather articles for the leather footwear industry, which the common market, until then, was unable to develop.

In other words, it was from this need to work with articles already qualified, designed and produced with the best in technology and research of trends, that our consumers started to guide our work and also the actions of our commercial partners: the brands and factories and workshops, both in Brazil and abroad, in countries such as China, Mexico, Italy, the United States and more.

  • Consumer month and excellence in Courovale work

March is called consumer month because, on the 15th of this month, International Consumer Day is celebrated. We usually say that our passion is leather and the sophistication that a well-produced article delivers, but our reason for existing are customers and consumers.

Consumers are all those who buy a product or service for their own use. That is, directly, the consumers of our articles are the people who buy shoes, handbags or other products manufactured by the leather-footwear industries. In this way, we understand the responsibility of Courovale and of our work in the lives of these end consumers.

During our nearly three decades of history, we have become a reference in the national and international market precisely because we understand this commitment to deliver articles that exceed the expectations of our commercial partners. In this way, we will also deliver that same satisfaction to end consumers, through products manufactured by our partners.

This understanding involves two main parameters that guide our work: commitment and quality. The first is the constant search for technological improvements, raw materials and innovative processes to deliver unique and special items. This commitment to excellence also takes place through research on fashion trends, in colors and articles.

The second implies always seeking this constant improvement, evolving along with the market and understanding the needs it has, focusing on the quality of the articles and customer satisfaction. Thus, they are two parameters that complement each other in order to deliver a value-added good to consumers.

 

In this way, Courovale positions itself as an ideal partner for industries that work with the manufacture of products using leather goods. Get in touch and discover our collections!